FAQ

• Where and when you can use Tripety travel planner?

Tripety travel platform was developed for travelers, businessmen and bloggers. With the help of the Tripety travel planner you may plan and organize your trips all over the world. Tripety has also a built-in budget planner which will help you to save your money during the trip.

Currently, the website is available in English only, but we appreciate and respect our dear users from all over the world. We are in the progress of adding new languages. 

• Updates, news and bugs.

Bugs:  No known major bugs at this time

Updates: We are a growing company and now you can get support from the Tripety team within 12 hours. We love our users!

Updates:  Keep up-to-date by following the Tripety Blog.

Updates: Now you can put the rating to your and public trips (screenshot).

Support: The Tripety Support team is available to answer tickets Monday-Friday during business hours, Eastern Standard Time (USA). 

• Recourse center. 

Because of COVID-19 pandemic continues, it is difficult to make an exact plan for your trip. We have gathered the most essential information and pieces of advice from public health and safety advisories.

• View IATA Regulations
• View Travel Recommendations from European Commission
• View WHO Travel Advice
• View Gov.UK Guidance
• View ICAO Travel Guidance
• View CDC Recommendations

• Contact Tripety Support.

The Tripety Support team is available to answer tickets Monday-Friday during business hours, Eastern Standard Time (USA). 

Our team is ready to answer any questions you may have and provide you with qualified support. Please, submit your request here https://tripety.com/contact-us/

• How can I create a profile?

On the main page, please click on Sign up. Please, follow simple logical steps to create the profile.

• Forgot a password? Instructions to reset your password.

If you forgot the password, you may click on Lost your password on Log in or Sign Up pages, and follow simple steps to reset the password.

• Profile and Navigation.

Click here to enter your profile and set it up. You also may click on your Name/Nickname/Brandname on the website menu. You will get to the profile page.

1. On the main profile page you may set up the user information, set up privacy settings, reset a password and delete your account.
2. On the preferences tab you may set up language, county/region, currency, distance value, time format, weather format. 
3. On the travel documents tab you may upload important documents for your travel (i.e. passport, flight or bus tickets, licenses, hotel reservations, etc).
4. On the group travel invites tab you may see the list of users who take part in the group travel which was created by yourself.  

You may also print the group travel information by clicking here.

1. On the Notification tab you may set up notifications or unsubscribe.
2. On the Help & Support tab you can fill the contact form and send your inquiry or business proposal. Our Tripety Help & Support team will reply within 12 hours.
3. On the User Account page you may also Log Out by clicking on the tab below.

• How to create a trip.

1. Start your travel by clicking on Plan (screenshot).
2. Choose the destination FROM – TO and choose the preferred dates for your travel (screenshot). Click on GO.
3. Set up the name and put an expected budget for your trip (screenshot).
4. Click on “+” to fill in the information for each day of the trip (screenshot).
5. On Day 1 (Or Day 2, Day 3, etc) page you may fill in the necessary information about the flights, car rental, bus, hotels, accommodation, activity, etc) and once you entered the needed information, click on the SAVE button (screenshot).
6. During the travel you may track your expenses by clicking on the Track Your Expenses button and you will get to the Travel Wallet.
7. In the Travel Wallet you may Add Expense (Pre-Trip Expense or Expense for Day 1, Day 2… if you are in the travel already) (screenshot).
8. In the Trip settings you click on the Checklist to set up things to be done before the trip or during the trip (screenshot).
9. You will have two kinds of Checklists (Packing Checklist and To Do Checklist) where you may monitor things to do before the trip or things to take with you for the travel (screenshot). You may also create your own custom checklists (templates).
10.  You may also print the information about the trip in case if you do not have a device with you during the trip or just for easier usage (screenshot).

• Adding Flights.

1. First of all, you should create the trip (described in point 8 above).
2. On Day 1 (Or Day 2, Day 3, etc) page you may fill in the necessary information about the flights and click on the SAVE button (screenshot).
3. On the Flight page you may fill in the necessary information about the flight (screenshot). 

In the same way you may fill in the information for all sub-categories in Transportation: Bus, Cruise, Rail, Flight.

• Adding Hotels.

1. First of all, you should create the trip (described in point 8 above).
2. On Day 1 (Or Day 2, Day 3, etc) page you may fill in the necessary information about the flights and click on the SAVE button (screenshot).
3. You may choose the Accommodation category and then choose Hotels (or any other kind of accommodation).
4. On the main screen (i.e Hotel category) you may fill in the necessary information about the accommodation, check-in and check-out time (screenshot). 
5. Important! You will receive a notification to your e-mail prior to 24 hours to check-in time.

• Adding travel documents.

Once you created a trip, you may add travel documents entering this trip again (screenshot).

Also, you may enter Your Profile and upload needed documents also (screenshot).

• Sharing trips with friends and family.

You may click on the Group travel invites button in the already created trip and copy the unique link of the trip (screenshot).

Also, you may share an interesting Blog on the Blog page by clicking on the sharing button (screenshot).

• Group travel.

1. Start your travel by clicking on Plan (screenshot).
2. Choose the destination FROM – TO and choose the preferred dates for your travel (screenshot). Click on GO.
3. Set up the name and put an expected budget for your trip (screenshot).
4. Click on “+” to fill in the information for each day of the trip (screenshot).
5. On Day 1 (Or Day 2, Day 3, etc) page you may fill in the necessary information about the flights, car rental, bus, hotels, accommodation, activity, etc) and once you entered the needed information, click on the SAVE button (screenshot).
6. During the travel you may track your expenses by clicking on the Track Your Expenses button and you will get to the Travel Wallet.
7. In the Travel Wallet you may Add Expense (Pre-Trip Expense or Expense for Day 1, Day 2… if you are in the travel already) (screenshot).
8. In the Trip settings you click on the Checklist to set up things to be done before the trip or during the trip (screenshot).
9. You will have two kinds of Checklists (Packing Checklist and To Do Checklist) where you may monitor things to do before the trip or things to take with you for the travel (screenshot). You may also create your own custom checklists (templates).
10.  You may also print the information about the trip in case if you do not have a device with you during the trip or just for easier usage (screenshot).
11.  You may create Group travel by clicking on the Group Travel Invites (screenshot).
12.  You may invite your friends by email to the trip, you may set up the level of permissions to edit the trip, you may set up the number of persons who can participate in this trip and to set up the information about the required budget per a person (screenshot).

People will receive a notification to their email or to their account if they are already members of the Tripety platform.

With the help of the unique link you may share the travel details with your friends, who are not invited yet. They will be able to review all the details and to participate in its editing if they are invited.

• How can I discover new places?

The Dream page includes a description of all the continents, countries and the most popular destinations with the most interesting facts. You may also review interesting photos and videos of those places.